Phishing & E-mail Scams

Phishing is a scam that attempts to lure you into providing personal information so that it can be used to steal your identity. If a phone call seems suspicious, hang up and call the company back using a telephone number you have for them (NOT a number the caller gives you) to check whether it is a legitimate inquiry. If an e-mail looks suspicious or is from an unknown source, do not click on any links, provide any information or open any attachments.

Security Alerts & News

Credit & Debit Card Breach - On Friday, March 30, 2012, Visa and MasterCard reported they were aware of an announcement from Global Payments Inc. that it experienced unauthorized access into a portion of its processing system that may have exposed payment card information from card brands. In addition, the U.S. Secret Service is investigating the security breach at Global Payments Inc., the country’s third-largest processor of electronic transfers. On April 2, 2012, Global Payments Inc. announced that the event was under control.

Phishing Scam - Recently, credit unions in the Midwest have reported that their members are receiving telephone calls from people posing as employees of VISA or MasterCard in a effort to "phish" for personal information.

Smishing Scam - a number of West Michigan bank customers have recently received text messages from their  bank that say their bank account has been locked and to call a specific phone number. It is a scam. Smishing is the practice of scamming people through text messages. Please be aware, Memphis Municipal Employees FCU DOES NOT send text messages asking for you to reply or to call a specific number. If you should ever receive a message like this, do not respond to the number in the text and contact the credit union 901-528-2816 Ext 207 to report it. Your security is our top priority.

What to Watch Out For:

• Required personal and confidential information, including SSN, account number(s), login ID numbers, etc.

• Threaten to close or suspend your account(s).

• States that your account has been compromised and you need to confirm your information.

• Asks you to enter an account access code or personal password.

What to Do If You're a Victim:

• Change your Account Access password from an uninfected PC.

• Ensure that you have a current firewall, anti-virus software and spyware detection software installed on your PC.

• Run a virus scan on your PC, and clean up any viruses or Trojans that are detected.

• Change your Account Access password. 

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